Message from the CEO

Our fundamental aim is to provide an excellent quality of care through a safe and aesthetically pleasant homely environment with respect and dignity providing not only the physical support but also spiritual and emotional support in pursuit of happiness.

In expecting the very soundest of core values, at Medirose it is our endeavour to create the best environment for our excellent staff teams, as no service can deliver the best if staff are not carefully selected, well experienced, trained, valued, motivated and their skills and expertise are continuously developed through meticulous supervision, appraisal and training & development processes.

We strive to facilitate and enhance improvements in intellectual, emotional, behavioural, social, linguistic and other areas of psychological functioning and help minimise symptoms and sufferings of psychiatric disorders.

We focus to maximise communication between our service, service users, families and carers, referrers, and all other support agencies involved including primary, secondary and tertiary healthcare, education, social services and the voluntary or private sector.

We are an outcome based service and work with all individuals and agencies involved to agree for long term success goals.

We offer special treatment and management programs in a non restrictive environment to bring significant long term care and cost benefit for referrers. Our strategies aim at preventing long term hospital stays and re-admissions.

Through the process of Clinical Governance, Medirose continuously improves the quality of its services by safeguarding high standards of care and creating an environment in which clinical excellence flourishes.

It remains our ongoing commitment to focus on the individual values and opinions of residents and to incorporate 'gold standards' in our service provision which we underpin with the best available evidence.

Our Clinical Governance team of senior clinicians/professionals/managers have extensive experience in the public and private sectors. Together at Medirose, we have created a safe, efficient service whilst working with residents, their families and friends and other professional agencies to develop a long-term, progressive and durable individualised care pathway.

We believe in continuously training and developing our staff and increasing their knowledge, experience and clinical acumen through regular training, audits, supervisions and appraisals.

Through regular and structured teaching and training programs from our teaching and training resource, we impart up-to-date clinical evidence to our staff members through carefully designed in-house Continuous Professional Development (CPD) and Person Development Programmes (PDP).

We encourage and promote our staff to continuously improve their skills and enhance their careers. All staff will have regular clinical and professional supervision and will be regularly updated with respect to statutory training and a system will be put in place for monitoring compliance with this.